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Updated	10-04-2022
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Notes ( Print Note )

1/7/05:
>  BJS called Group Sales Offic e- LVM with specs and asked for return call.

1/7/05:
>  Yevette returned call and spoke with BJS re: Spring 2005
>  $10.35 / student
>  1 comp adult for every 10 students
>  $14.75 / adults over the 1/10 ratio.
>  Make reservation once we have the group Under Contract as they can handle the group at anytime.

10/14/04:
>  BJS copied this info from their website.

Rock and Roll Hall of Fame and Museum 
One Key Plaza 
751 Erieside Ave 
Cleveland, Ohio 44114

(East Ninth Street at Lake Erie)

10 a.m. - 5:30 p.m. daily (open until 9 p.m. on Wednesdays) Closed Thanksgiving and Christmas.
Summer Hours: From Memorial Day to Labor Day, the Museum is also open until 9 p.m. on Saturdays.
Due to special events, the Museum will close at 5:30pm on Saturday, June 25, 2005.

General Public:
Adults: $20.00
Seniors (60+): $14.00
Children ages 9-12: $11.00
Children 8 & under: FREE

Members:
Free

Free Museum admission for children 8 and under with the purchase of an adult admission. Tickets may be purchased at the Museum box office.

To purchase tickets in advance, visit the Rock and Roll Hall of Fame and Museum box office, call Ticketmaster at (800) 493-ROLL or visit your Ticketmaster outlet.

Members receive unlimited free admission to the Museum. Call (216) 515-8425 for further information.

Special rates are available for groups of 20 or more. Reservations are required and can be made by calling (216) 515-1228. Please e-mail your questions or concerns to yphillips@rockhall.org.

For additional group sales information, check out group tours.

Two-day passes are available through the Museum's box office. Tickets are $30.00 for adults, $21.00 for seniors and $20.00 for children. Passes are good for two consecutive days only.

The museum also participates in the AAA national "Show Your Card & Save" program. AAA members receive the following discounted rates when they present their AAA card at the museum's box office:

Adult (ages 13-59): $18.00 
Youth (ages 9-12): $9.50 
Seniors (ages 60+): $12.50

Show your college ID and receive $2 off a $20 regular adult admission
Show your military ID and receive an adult ticket for $16.50

President's Private Guided Tour
Take advantage of this unique opportunity! For a contribution of $500, your small group of up to four people will have a special view of this remarkable facility hosted by the President or Curator. The tour includes a guided tour of both the Museum and the vault of the Museum. Please contact suhl@rockhall.org or call (216) 515-1238 for details and to schedule your tour. 
(Touring Time: Approximately 90 minutes. A portion of your $500 contribution may be tax-deductible)

The Rock Hall is located at: One Key Plaza, 751 Erieside Ave, Cleveland, Ohio 44114. Drive toward Downtown Cleveland on I-77, I-71 or I-90. Take the East 9th Street exit and drive north until you reach the Hall of Fame and Museum. If you drive into Lake Erie, you've gone too far.

If you choose public transit, take a bus or the Rapid downtown to Public Square. Transfer to the Waterfront Rapid Line for a short ride to the North Coast Harbor station. From there, it's a short walk to the Museum. For more information on public transportation, call RTA at (216) 621-9500.

For the shortest walk, try one of these:  
 Visitors to the Rock Hall can recieve a $2 discount on parking at the Great Lakes Science Center Parking Garage. Visitors who park at the Science Center can stop at the Rock Hall's Information Desk or Will Call to have their parking pass validated for a $2 discount on parking. Some restrictions apply, including, excludes all Browns home games or other major stadium events.  
 APCOA parking across from Naval Reserve on North Marginal  
 North Point Parking (access from East Ninth Street near the Shoreway/Route 2 ramps)  
 Willard Park Garage (access from Lakeside and East 9th Street)

For a little more exercise, park yourself at one of these:  
 Municipal Lot (access from South Marginal Road)  
 Burke Lakefront Airport (access from North Marginal Road)  
 Galleria Parking Garage and Valet Parking (access from East 12th Street or Lakeside)  
 Port Authority Lot (access from Erieside Avenue)

RV and bus parking are available at the Port Authority and Municipal Lots.
Please Note: Parking rates increase and some lots may be closed when there are events (ie: home Browns games) on North Coast Harbor.
BROWNS HOME SCHEDULE:
Sun. 10/3 at 1pm
Sun. 10/17 at 1pm
Sun. 10/24 at 1pm
Sun. 11/14 at 1pm
Sun. 11/21 at 1pm
Sun. 12/5 at 1pm
Sun. 12/19 at 1pm

Elevators serve all levels of the Museum and Hall of Fame.  
 Visitor Services on the Plaza Level maintains a limited supply of wheelchairs and strollers.  
 Visitor Services on the Plaza Level maintains a limited supply of braille map-and-guides as well as foreign language brochures available in german, french, portuguese, japanese and spanish.  
 All three main theaters offer closed captioning for the hearing impaired. Ask the Visitor Services Representative at each cinema to activate the closed captioning.

The Museum store carries official Museum merchandise, as well as a wide selection of CDs and books. There is no admission charge to visit the store. Gift certificates are available for purchase at the Museum store.

The Museum has a caf� that serves light meals and refreshments and is accessible to ticketed Museum visitors and members. The caf� does not accept credit cards.

Many of the artists who have generously loaned or donated artifacts to the Museum have stipulated that these items are not to be photographed or reproduced in any way. Due to our agreements with these artists, photography and video are allowed only in the Museum Lobby. Cameras should be left at the coat and camera checkroom on the Museum's Ground Level.

To capture the ever-evolving spirit of rock and roll, the exhibits are changed frequently and some items are displayed on a temporary basis. Areas of the Museum may be closed during your visit for exhibit changes and maintenance.

The Museum's exhibits contain straightforward depictions of the history of rock and roll and its culture. Some exhibits and films contain mature themes and images. Please note the parental advisories listed in the Museum's exhibit guide, available upon entering the Museum.

Notice:
No food, beverages, drugs, cans glass, containers, weapons, or any kind of contraband are allowed into the Rock and Roll Hall of Fame and Museum upon entry into the building. All backpacks, large bags or luggage must be checked in at coat check or taken back to your vehicle.

5/30/06
>HMS received new info for 2007
Combo:  Science Rock with Great Lakes Science Center
Hall of fame connection admission to pro football hall of fame
Ultimate Rock and Raoll

We gladly welcome groups on all days that the Museum is open to the public. All groups must reserve their tickets in advance to receive group rates and benefits. Please make your reservation at least 45 days prior to arrival by contacting the Group Sales Department at 216.515.1228 or click here to make a reservation online. Please e-mail your questions or concerns to yphillips@rockhall.org.

7/20/10:
BJS updated info based on their website, rockhall.com
2010 Group Rates (subject to change)Adults (Age 19-64) - $16.75 
Seniors (65+) - $14.35 
Students/Youth (9-18) - $11.35 
Cleveland Metropolitan School District Student Groups (9-18) � FREE 
Students/Youth (8 and under) - FREE 
(Chaperones are required and are provided complimentary admission at a 1:10 ratio. All bus drivers and tour directors receive complimentary admission.)

PaymentFinal payment is due fifteen (15) business days prior to the group�s arrival.

2/7/18:
>  BJS copied from website - 
2018 GROUP RATES (SUBJECT TO CHANGE)
Adults (Age 19-64) *Including Bus Drivers: $18.00
Seniors (65+): $16
Youth (6-18): $13
>  Since adulys and youth are different, BJS used $15 as the group rate so we would have a workable average.

12/11/19
>  NC added Sharrona Burns to contacts

HELPFUL TIPS FOR STUDENT GROUPS
Prepare your group for a visit to the Rock & Roll Hall of Fame by sharing these helpful tips.
§ We ask for everyone to stay on the bus.
§ Group leader should enter the Rock Hall and check in at the Group Check-In Kiosk.
§ There should be one chaperone for every 10 kids and all kids under 14 must remain
with their group.
§ We encourage photography, but we appreciate if the flash is turned off on any device
you are using.
§ Food and beverage are prohibited in the Rock Hall exhibit areas, but we have an All
Access Cafe located on Level 1 for all of your food and beverage needs.
Purchasing From Cafe-Please send no more than 10 group members to the All
Access Café at a time to help us manage the customer service experience for
your group and all Rock Hall Café visitors.
For Performance Groups Only
§ Performance groups playing upon arrival should bring equipment to the outside stage.
Groups arriving but playing later should leave equipment on bus and have dropped off
later.
*Outside performance area identified as "Exterior Plaza"

UNLOADING AND PARKING
Drivers should unload group passengers in front of the Museum in the designated fire lane
drop-off area. All vehicles MUST exit the designated fire lane drop-off area immediately after
unloading the group and move to a local parking facility.
The Rock & Roll Hall of Fame does not have a parking facility. However, drivers can park
nearby in the Standard Parking Lot located north of the Great Lakes Science Center and Browns
Stadium. This lot is available with pay attendant, $30 per school bus/motorcoach (rates
are NOT valid on Browns Game Days and other Special Events as posted at the parking
lot). NOTE: Drivers should never park the motorcoach/bus on the street.
Directions to Standard Parking Lot- Head west on Erieside. Take a right at the corner of
Erieside between the Great Lakes Science Center and Browns Stadium. You will see the lot to
the north.
Since drop off occurs in the fire lane, emergency vehicles have priority. During an emergency,
all non-emergency vehicles MUST move from the fire lane immediately.
If you arrive earlier then the group's entrance time, we may ask you to move from the
designated fire lane drop-off area. However, we will try our best to accommodate your group if
you arrive early.
If you are bringing a performance group to the Museum, all of the group's equipment should be
picked up immediately following the performance. All vehicles MUST proceed to an area lot
until the performance is complete. If the group is touring the Museum after the performance,
the vehicle MUST exit the fire lane once the equipment has been reloaded.
LOADING THE GROUP
Drivers should return to the designated fire lane drop-off area to load the group no more than 5
minutes before the group's scheduled departure time.
EMERGENCY AND NON-EMERGENCY COMMUNICATION
In case of an emergency or change in departure time, the driver should have radio or cell phone
communication with the tour director or group leader. Also, you may contact the Museum by
calling the visitor information desk at 216-515-1266.

10/4/22
> Sharona no longer working there.

Contacts

Yevette (Yevette) Phillips
phone: (216) 515-1228
yphillips@rockhall.org

Update Contact

Senior Director of Sales
Sharrona Burns
phone: (216) 515-1945
sburns@rockhall.org

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