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Trip Reports: Bible (Basic Trip Report)

General Trip Information


Updated	Wed Apr 06, 2005
Trip Name
Client	Back to Client \|\| E-Mail
Sales Rep	Brett Taylor E-Mail Sales Rep.
Trip Class / Division	CCIS DST
Destination	OR
Number of	PAX Youth Adults Escorts DOF
Comps	Single Dbl Trip Quad Quint Sext
Start	Date:	Time:
End	Date:	Time:
Contract	Due Received
Deposit	Due Received
Partial Deposit
First Payment	Due Received
Final PAX	Due Received
Final Room List	Due Received
Hotel Info Form	Due Received
Balance	Due Received
Contract Status	Under Contract Canceled
Trip Notes ( Print Note ) ( E-Mail Corporate )	8/20/01: > Rec'd Application from Cathy. > NY 1 > 3D/2N All-Inclusive > The Musicate Option - Clinic Only for one Mixed Chorus. > 55 Students + 8 Adults. 8/27/01: > BJS spoke with Cathy > Group is now expected to be 70 (61 + 9) > She wants transportation quotes. > All-Inclusive has really become a Customized All-Inclusive because she wants to delete the Empire State Building and Seaport Liberty Cruise and replace them with the Radio City Music Hall and Lincoln Center Tours. > Parent Mtg = Sept 10. She needs Charter Quotes and Package Rates prior to that Mtg. > BJS began CFS and entered info in system. 9/5/01: > BJS completed BIBLE and created sample IOG in order to get charter quotes. > BJS faxed CQRs to Newton, Martz, Gallop, Franklin (Franklin, VA), and Eddies. > BJS made attraction attachments for the two add-ons - Radio City & Lincoln Center Tours - remember, Empire State & Seaport Liberty have been deleted from her All-Inclusive Package. __X___ MWL FYI ___X_ HMS FYI 9/5/01: > BJS figured rates for this special package, deleting Empire State & Seaport Liberty and replacing with Radio City and Lincoln Center has a net gain of $2 additional per pax. > BJS entered these rates in the system. > BJS faxed note to Cathy re: IOG and revised rates. Also requested that she make her decision so we can get her the contract. 9/6/01: > Cathy called, doesn't like getting home at 4AM. I cold have told her that! > Wants to delete the Awards Ceremony (since she is doin clinic only - no big deal) as well as dinner at Suzies. She will depart for home at 3pm following shopping at Macy's and do her own fast food dinner en route. > Once we see the charter quotes based on the IOG they currently have, BJS will call Cathy and see who she wants to use and then we will get revised quote based on the final IOG. > BJS will need to re-work rate yet again. Minus $12 for the Suzie's Dinner. BJS entered new rates in system. > BJS revised IOG & Bible once again. ____ MWL FYI 9/10 HMS FYI 9/10/01: > Cathy called, wants to make a few more changes . . . > Departure time is now 8am on Thursday morning with lunch en route on own, followed by Suzie's at 6pm for dinner and then Empire State Building Observatory. They will then check into hotel following Empire State. > BJS entered new rates in system Q = 329 T = 355 D = 399 S = 545. > HMS, once all charter quotes are received, please fax latest IOG to the lowest two companies for requotes. Rates should go down! Thanks! See me if you have any questions. When getting requotes, refer to the charter company's Charter Order Number, often found on the quote, this is the easiest way for the charter company to locate the quote. __X__ HMS __X__ 9/12/01: > BJS faxed Cathy re: Revised IOG with new rates and Charter quotes based on same. She will need to make her charter decision ASAP and get the contract from the carrier. > BJS asked her to call to confirm that these are the inclusions she wants! I am tired of making so many revisions. 9/13/01: > BJS called Cathy re: Go to Contract? > LVM. 9/18/01: > BJS completed Contract Packet. > HMS/MWL, please process per SOP and mail USPS 2-day this afternoon. Thanks! ____ MWL ____ ____ HMS ____ 9/19/01: > Cathy called - she already received her Notebook - very impressed. > She may call Gallop for a quote - I said fine - whatever!!! > She may send the deposit from choral fund money rather than asking the studenst for their deposit in light of situation in NYC. > Regardless, we should have something in hand NLT 10/15/01. 9/24/01: > Cathy called BJS. > BJS forgot to list the Radio City & Lincoln Center Tours on the CIA. > BJS updated CIA, then faxed and mailed to Client. 10/9/01: > BJS called Cathy Turner to check status of Contract, etc. LVM. 10/16/01 > HMS Received Contract, Deposit, (Check # 033473 - $1,000 INV #2960 - PIF), Charter Co. Info and General Info Form. >HMS Received Broadway Selection: The Producers, The Lion King and The Music Man > As this is now UNDER CONTRACT, please review and confirm, etc. as needed, Thanks! __X__ MWL __X__ 1/8/02: > Kathy called - spoke with MWL, said check was in mail - late going out due to snow. > BJS called Kathy to check on numbers, offer 90-minute clinic and inform her of hotel upgrade to AmeriSuites - Meadowlands. LVM with no specifics. Asked that she returned my call. 1/8/02: > Cathy returned BJS' call. > She would love a 90-minute clinic if it is available. > BJS informed her of upgrade to AmeriSuites. She is fine with that, may even go some 5 to a suite if an odd man out. > Currently projecting 87 total pax (65 + 22). > BJS updated Hotel Room Block Sheet, IOG and Bible based on these new number projections. > MWL, please check with AmeriSuites to see if we can get a few more rooms, if needed. Thanks! (she may need as many as 30 for her group. We had previously projected her group at 21!) Thanks! __X__ MWL __X__ 1/11/02: > Rec'd check #33997, $11,015.20. INV #2961 - PIF. 1/28/02 > MWL faxed additional show choice Selection Form for Cathy to complete as her choices were all either Sold Out or Closed. > Asked for form NLT 2/6/02. 2/4/02: > MWL rec'd OK from Cathy to order 42nd Street tickets at $70.35pp. This is a $5.35 per person surcharge for all 89 participants. > Rec'd FPGF, Room List & HIF via fax. > Total Pax = 89 (64 + 25) > Rms / Pax 5 Qnt / 25 13 Q / 52 01 T / 03 04 D / 08 01 S / 01 TOTALS = 24 ROOMS and 89 PAX (64 + 25) > BJS updated IOG and Bible accordingly. > MWL, as these numbers are now guaranteed, please proceed as needed. Thanks! 2/4 MWL ____ 2/7/02: > BJS completed Final Payment INV #3092, $17,287.95 - due on 2/18/02. > BJS faxed and mailed to Cathy's attention. 2/7/02: > Cathy called - she needed to make a change on her room list. BJS moved as requested. > Total Pax = 89 (64 + 25) > Rms / Pax 4 Qnt / 20 15 Q / 60 00 T / 00 04 D / 08 01 S / 01 TOTALS = 24 ROOMS and 89 PAX (64 + 25) > BJS REVISED Final Payment INV #3092, then faxed and mailed to Cathy. Total due = $17,209.95. __X__ MWL __X__ 2/13/02 > Cathy called and LVM and also calledback and spoke to MWL. > She has a student that now needs to cancel (the student is having unexpected foot surgery right before the trip)--Cathy understands the K and the 30% cancellation fee, she just wants a ballpark of the actual fee before she talks to the parents of the student. > Also, the principal wants to know if the student has a Dr.'s excuse, can they get a full refund. Cathy said "between us" she knows that will not be possible, but that she had to satisfy the principal by actually asking the question. > AFTER MWL hung up, realized that, duh, we would need to know the name of the student to be able to see what kind of room she was in to be able to figure the cancellation fee (and that we also need the actual cancellation in writing on the PCCF). > Within 5 minutes of conversation, MWL LVM for Cathy requesting the above information so that we could give her an answer. > Cathy called back--HALLIE THOMAS is the student cancelling. Cathy also wants to know if this will change the pkg prices for the people in the room Hallie is coming out of. > BJS, please call at your earliest convenience with answers--you can lv a msg on v-mail if need be. 2/13/02: > Rec'd PCCF > REVISED Total Pax = 88 (63 + 25) > Deleted Hallie Thomas from a Quad - maiking it a Triple. > BJS revised Room List & Bible accordingly. > Rms / Pax (REVISED) 4 Qnt / 20 14 Q / 56 01 T / 03 04 D / 08 01 S / 01 TOTALS = 24 ROOMS and 88 PAX (63 + 25) - REVISED > BJS REVISED Final Payment INV #3092, then faxed and mailed to Cathy. Total due = $17,045.85. > BJS called Cathy and LVM that Revised Invoice was on its way and that the 3 remaining firls in Hallie's room would not be charged as Triples, instead, we keep Hallie's portion of the Quad and that was figured into the Cancellation Fee. Also reduced ticket surcharge of $5.35 x 89 pax to 88 pax. (NOTE: Invoice package counts and Room List Package counts are now not the same. . .) > MWW, please proceed as needed based on these changes. Thanks! ____ MWL ____ 2/15/02: > Rec'd check #34188, $17,045.85 - INV #3092 PIF. > Account is PIF. 3/8/02: > Rec'd Set-Up form and T-Shirt Order Form. 3/12/02 > Cathy called to see if we knew a "ballpark" of her schedule. > MWL looked through files to see if there were any major changes--there wer just a couple of time adjustments. Nothing major. > MWL passed this along to Cathy and she seemed satusfied--MWL tried to explain to her a couple of time that we were putting together a fully scripted FI, etc., but she didn't want to wait--her version was "going to the printer" in the morning. > Whatever--such a snot. 3/15/02: > Cathy called - needs to add an additional room, but NO additional people. > Rms / Pax (REVISED, again) 3 Qnt / 15 14 Q / 56 02 T / 06 05 D / 10 01 S / 01 TOTALS = 25 ROOMS and 88 PAX (63 + 25) - REVISED, again. > BJS marked Room List accordingly. > MWL OK'd additional room with hotel. > MWL, please proceed as needed. Thanks! ____ MWL ____ 3/18/02: > BJS faxed copy of FI to Cathy's attention. > Complete packet to FedEx NLT Wednesday. 3/19/02: > BJS fedex'd SON complete FI packet. 3/22/02: > Rec'd Receipt Form and note - everything looks great!
Quote Price	Sext $ $ Quin $ $
FinalTier	Quad $ $ Tri $ $
	Dbl $ $ Sgl $ $

Itinerary

Festivals of Excellence
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Festival [+] More
	Under Contract Active (uncheck to make inactive)

Contract	Due Requested Received Signed
Deposit ( E-Mail BookKeeper )	Due Paid Amount $ Method
First Payment ( E-Mail BookKeeper )	Due Paid Amount $ Method
Balance ( E-Mail BookKeeper)	Due Paid Amount $ Method
Drop Dead Date
Final Count	Due Sent Number
Comp. Policy
Rates	Youth Adult Registration Fee Quantity
Festival Application	To Client From Client To Festival From Festival
Item Notes ( Print Note )

Suzie's Restaurant
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Restaurant [+] More
	Under Contract Active (uncheck to make inactive)

Contract	Due Requested Received Signed
Deposit ( E-Mail BookKeeper )	Due Paid Amount $ Method
First Payment ( E-Mail BookKeeper )	Due Paid Amount $ Method
Balance ( E-Mail BookKeeper)	Due Paid Amount $ Method
Drop Dead Date
Final Count	Due Sent Number
Menu	Type Cost Per Person
Menu PTP	Lunch at Suzie's Restaurant featuring an Egg Roll and your choice of entree including Beef with Broccoli or Sweet & Sour Chicken, all served "familty-style" with Vegetable Fried Rice, Chinese Black Tea & a Fortune Cookie.
Item Notes ( Print Note )	2/14/02 > MWL faxed reservation request to Julie. 88 people 4/4/02 @ 6pm dinner > Wiating for signed confirmation. 2/18/02 > Recv'd signed confirmation via fax. > All is set for this group! 4/3/02 > MWL faxed CC# for PIF for this gro up. > All set.

Empire State Building Observatory
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Attraction [+] More
	Under Contract Active (uncheck to make inactive)

AmeriSuites
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Restaurant [+] More
	Under Contract Active (uncheck to make inactive)

Radio City Music Hall
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Attraction [+] More
	Under Contract Active (uncheck to make inactive)

Hard Rock Caf�/N.Y.
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Restaurant [+] More
	Under Contract Active (uncheck to make inactive)

Lincoln Center Tour
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Attraction [+] More
	Under Contract Active (uncheck to make inactive)

Shopping Time
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Attraction [+] More
	Under Contract Active (uncheck to make inactive)

O'Casey's Restaurant
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Restaurant [+] More
	Under Contract Active (uncheck to make inactive)

Group Photos, Inc.
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Attraction [+] More
	Under Contract Active (uncheck to make inactive)

Broadway Show
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Attraction [+] More
	Under Contract Active (uncheck to make inactive)

Rosen's Deli
Start Date & Time	Date Time
End Date & Time	End Date End Time Duration
Vendor Name	View Restaurant [+] More
	Under Contract Active (uncheck to make inactive)